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Privacy Policy

This Privacy Policy (the “Policy”) applies exclusively to the online platform known as (the “Website”) and covers all countries in which eTobb operates. Please read this Policy carefully. In addition, please review our Terms of Use which govern your use of the Website.

In the Policy, “User”, “you” and “your” refer to the individual or entity that creates an account or asks a question to the doctors (each a “Doctor” and collectively, the “Doctors”) on the Website. eTobb, “we”, “us” and “our” refer to

eTobb is committed to protecting your personal information and privacy to the best of its abilities at all times (The Policy covers the personal information we collect from you and how to use and secure it. We will ask you when you register to provide us with your personal information or personally identifiable information (“Personal Information” or “PII”) such as name and email. The primary reason we obtain this information is to provide the best answer to your question without requiring you to identify yourself.  

eTobb undertakes not to reveal PII.

Information We Collect

We collect information to provide better services to all of our Users. This information helps eTobb to better ascertain and address your healthcare needs and concerns.

Information You Give Us

If you choose to provide eTobb with your PII by sending an email or by filling out a form, you are agreeing to the processing and storage of your information in Lebanon or in any country in which eTobb operates. When you submit a question, your PII will only be available to eTobb team. However, to help facilitate the question and response process, your age, gender, height and medical condition/ history may be required and shall be shared with the Doctors to tailor the answer to the specific question. eTobb makes every effort to respond in a timely and informative fashion once communications are received. Questions are posted on the Website anonymously therefore it is recommended that you do not include any identifying features in your question such as your name, mailing address and phone number. eTobb also shares your PII to Doctors once you decide to enter  into a private one-on-one conversation with them. In this specific case, Doctors will be able to view all the information you have filled on your profile including your medical history. Doctors figuring on the Website are in compliance with the professional secrecy regulations.

Correspondence Sent to You

eTobb will not send you any unsolicited information, including e-mail, except:

i. Users will receive eTobb registration emails when they register, updates and notices about questions they are asking, their accounts, and new features. If you wish to unsubscribe to these emails, please do so by clicking on the “Unsubscribe” option at the bottom of the email you receive.

ii. Our customer service and other departments may contact users via email with respect to surveys, or request for feedback in order to ensure your satisfaction with eTobb; and

iii. Periodically, eTobb may update you about new services, promotions, news and will include in any such emails an opt-out link by which you can opt out of receiving such emails; in such case you will only receive emails of (i) and (ii) above.


To enhance and individualize your experience with eTobb, we use a web browser feature called a “cookie”. Cookies are small files that your browser places on your computer’s hard drive. eTobb uses cookies to let us know that you are a prior user and, if you wish, retrieve your username and password so you do not need to enter them again. Cookies are not used to store other personal information. You must activate cookies to logon to eTobb.

Required Age

To register as a User you must be over 18 years old. eTobb reserves the right to delete from the Website PII, as well as other information received from Users we believe are under the age of 18.

Message to Parents: We want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

Use of Your Information  

We do not sell, trade, or otherwise transfer to outside parties your PII. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. eTobb may share your PII with any parent company, subsidiaries, joint venturers, or other companies under common control, in which event it will require that such companies follow this Policy and the Terms of Use with respect to your PII.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours’ or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Kindly note that by submitting an online question, only you are able to view and access your PII. For other Users, your identity is anonymous at all times.

Security and Data Retention

eTobb uses multiple security measures to protect against unauthorized access to or unauthorized alteration, use, disclosure or destruction of data. All PII are password protected. Our database is encrypted and may note important changes so that unauthorized transactions can be quickly reversed. 

eTobb restricts access to PII to eTobb staff and business partners who may need to know that information in order to operate, develop or improve eTobb services and performance and who are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

eTobb uses Secure Sockets Layer (SSL) technology and digital certificates to encrypt and authenticate transactions via credit card and other payments. SSL creates a secured connection between our web servers and your browser, which protects against unauthorized access to transmitted data and supports data being sent only to intended recipients. You acknowledge that internet website may be subject to piracy activities. eTobb endeavors to ensure maximum security for the Website and the information contained thereon. However, eTobb shall not be held responsible for any dissipation of information.

Links to Other Sites

Links to third-party sites may be provided for the interest or convenience of visitors to this Website. This Privacy Policy does not apply to those websites. We will endeavor to inform you when you are leaving this Website that the terms of use and privacy policy of the third-party site may be different. eTobb shall not be liable, directly or indirectly, for the content of such websites, including (without limitation) any advertising, products, goods or other materials or services available from such websites and in particular we are not responsible for the accuracy or legality of the content thereof.

Updating and Deleting your Personal Information

If you wish to correct, update and delete the data that relates to you, kindly send us an email with proof of your identity to the following address:

We may come to modify or update the content and information included in this Privacy Policy, including but not limited to, in order to comply with applicable legislation/regulation or to improve the Website. We encourage you to periodically review this Privacy Policy. Your continued use of the Website constitutes your agreement to the Privacy Policy and any updates. This Privacy Policy was last updated on October 10, 2013.

Contact Us

If you have any questions, requests, or complaints related to this Privacy Policy, or any comments to improve the quality of our Privacy Policy or amendments to your profile, please email us at or call us at +961 1 563 612